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Privacy Policy

  • Introduction

The General Data Protection Regulation (GDPR) is a new legal framework set up by the European Union in April 2016 to build upon existing data protection legislation. GDPR came into effect on 25th May 2018 and has introduced a range of fresh guidelines spelling out the rights of consumers and dictating how companies can store and share information. As a hugely significant change to the global business landscape, it is critical that Wellbeing Matters-Talking Therapies embraces all aspects of GDPR to maintain full compliance.

Our obligations for GDPR complianceHere at Wellbeing Matters-Talking Therapies, we fully appreciate and support the European Union’s focus on expanding upon digital rights. As a company, we strongly believe in the need for greater business transparency and accountability concerning the collection and handling of personal data. That is why Wellbeing Matters-Talking Therapies is a firm advocate of GDPR and its many implications. These include among many other aspects:

  • The Right to Object to Processing
  • The Right to Be Forgotten
  • The Right to Data Portability
  • The Right to Withdraw Consent

As part of our commitment to GDPR and the rights of our customers and clients, Wellbeing Matters-Talking Therapies vows to ensure our organisation considers and actions all necessary changes surrounding data processing, data storage and the disposal of personal data.

This includes a commitment to fully fulfil Breach Disclosure Requirements by notifying authorities and concerned individuals of any compromise within 72 hours. Moreover, as part of our GDPR strategy, Wellbeing Matters-Talking Therapies will complete impact assessments wherever possible, to identify and deliver the best service possible, as well as to extend our customers a guarantee that data is being kept secure. Furthermore, we pledge to uphold the following key values and responsibilities:

Wellbeing Matters-Talking Therapies strategic values and responsibilities

  • We vow to demonstrate full responsibility and dutiful respect as a keeper of customer, client and employee data.
  • We totally support GDPR and its requirements and will do everything within our power to appropriately resource and fund any changes we must enforce to ensure Wellbeing Matters-Talking Therapies can meet its obligations.
  • We promise to maintain ownership and transparency concerning data protection and privacy across all elements of our company.
  • We pledge to create and maintain a purposeful data processing inventory documenting all data operations, including collection, processing and storage.
  • We guarantee to extend every possible show of support to individuals intent on exercising their rights as outlined under GDPR legislation.
  • We will conduct a regular review to assess the legality and purpose for the collection, processing and storage of personal data.
  • We vow to act upon identified gaps and develop robust processes to maintain full GDPR compliance.
  • We promise to clearly communicate the business purpose and legal grounds for any transfer of data – including transfer outside of the European Union.
  • We will contact all partner organisations, contractors or other third parties to identify their own GDPR commitments, establish relevant contract terms and solidify GDPR compliance controls.